We take the our customers' concerns very seriously. Our sales consultants remain in continuous contact with our customers and use their many years of experience and extensive know-how to offer you excellent advisory services.

The technical support centre of M. Schaerer AG supports the installation and service of coffee machines and accessories by our global partners throughout the world.  With our wide service network, we are always within reach and always available to assist you in the shortest amount of time with all of your technical needs. In addition to initial installations and troubleshooting, our partners also carry out upgrades, preventative maintenance and quality controls.

Thanks to our global partners, you have continuous access to a service organisation that upholds the high standards of our services throughout the world.