All-around perfect coffee – this is what 360° coffee competence stands for. This includes the ideal coffee machine as well as essential knowledge about coffee and preparing it professionally.
We communicate this expertise at our Coffee Competence Centre (CCC), and provide you with support to make your coffee business even more successful.
«Entry-level» courses offered
360° Coffee knowledge one-day course
Introduction to the wide world of coffee. Basic knowledge of green and roasted coffee, coffee brewing and preparation as well as service recommendations. This one-day course can also be attended in individual modules.
Module: Introduction to the topic of green coffee and preparation – duration: 2h
Here, we guide you through the fascinating world of coffee in its place of origin. This module is intended for participants who would like to get an initial overview of coffee in the countries where it is grown. We show you the path that the coffee takes, from the flower to green coffee. Information involving coffee varieties, preparation types and current market data round out the module.
Module: Introduction to the harmony of the sensory experience – duration: 2h
In this module we will dive into the exciting world of coffee as a sensory experience. In the course of two hours, the senses «taste and aroma» are roused and sensitised. Along with theoretical knowledge, several practical exercises are also offered in order to really experience the harmony between taste, aroma, mouthfeel and balance.
Module: Introduction to coffee refinement/practical roasting – duration: 2h
In this module, you will learn about the basics of roasting. It illustrates how a roasting machine works and is operation, as well as what happens to the bean during the roasting process. Concepts such as the Maillard effect, penetration, «First and Second Crack» and quenching are explained. Further topics: Heat transfer, roasting cycle, roasting profile and degree of roasting
Module: Introduction to coffee brewing – duration: 3.5h
This module teaches participants about basic knowledge of coffee preparation. In addition, you will obtain fundamental information on water and its influence of coffee quality. A few tips as to how coffee quality can be optimised and/or maintained are also provided and discussed.
«Advanced» courses offered
Machine understanding - one-day course
Optimal coffee machine configuration presents both opportunities and challenges. The course illustrates the individual coffee machine parameter settings and explains how they have to be adjusted or corrected if the beverage does not taste good or no longer tastes good. Machinery maintenance and service for optimum customer satisfaction are additional topics in this course, as well as basic knowledge of milk and milk foam.
The Sensory Experience in Theory and Practice - one-day course
Sensory perception is an important aspect of the coffee business. Based on the “360° Coffee Knowledge” basic course, this course teaches the skill of identifying the positive characteristics of coffee and coffee taste and how to differentiate, describe and assess the tastes and aromas of an espresso.