"M2M Coffee Link" for real-time communication between the coffee machine and a central management system
With the telemetry solution "M2M Coffee Link" for real-time communication between the coffee machine and a central management system, the long-established Swiss coffee machine manufacturer, Schaerer, has once again demonstrated its pioneering approach and innovative power. Rather than rely on standard solutions from third-party providers, Schaerer collaborated with strong partners to develop its own telemetry solution, thereby increasing its own in-house expertise. Compared to standard solutions, the new development offers considerable advantages to customers and service partners: "M2M Coffee Link" and Schaerer coffee machines work together perfectly. The telemetry solution is designed precisely to the software of these fully automatic coffee machines and thus quickly supplies reliable data. The software connection gives restaurant owners, operators and service providers new options for efficiently monitoring, controlling and optimising business-related and service-related processes. "Restaurant owners, operators of international chains and service providers will all profit greatly from the use and analysis of telemetry data. "M2M Coffee Link" enables the continuous remote collection of data. This allows users to react quickly and in advance of major issues arising," says Product Manager Ina Vogelgesang. For example, detailed sales data allows better monitoring and transparency of accounting matters across one or more locations. Information on filling levels and consumption can be used to optimise product supply, preventing downtime and decreases in sales in coffee machines operated in self-service mode. In terms of regular maintenance, "M2M Coffee Link" enables use-based planning of maintenance intervals, meaning that coffee machines are maintained based on their use levels and not on a fixed time interval. This reduces maintenance costs while also protecting against malfunctions. Using data transmitted to show the current state of the coffee machine, service providers can respond to malfunctions promptly.