The future comes as standard at the WMF Group
With immediate effect, WMF CoffeeConnect and Schaerer Coffee Link are turning every new coffee machine into a real sales driver
With the digital solutions WMF CoffeeConnect and Schaerer Coffee Link, the WMF Group offers its customers virtually unlimited possibilities for optimising their coffee business and increasing sales – and is enabling entirely new business models to be established in the process. Now, the leading manufacturer of professional coffee machines is ushering in the next phase of its digitalisation strategy: gradually, WMF and Schaerer coffee machines are being equipped as standard with the hardware required to integrate WMF CoffeeConnect or Schaerer Coffee Link. To allow the digital solutions to be perfectly tailored to individual needs, three different function packages are available: the free Basic package offers all the key basic applications, while further features are provided in the Premium and Professional packages. Comprehensive additional services including a Know-how Center and a Media Pool complete this impressive portfolio. When Schaerer and WMF customers purchase a machine with the necessary hardware, they can register on the platforms and enjoy the use of a free test version for 30 days.
The WMF CoffeeConnect and Schaerer Coffee Link digital solutions have one aim – to continuously optimise the processes relating to the management and operation of coffee machines. This also includes taking a look at new business models – something made possible thanks to the integrated database for machine and process data. The digital solutions are constantly being developed to deliver an unprecedented range of user-friendly analysis and control options to increase the efficiency and profitability of the coffee business – starting with the in-depth analysis of sales figures, the automated adaptation of the beverage offering across locations, and the optimisation of the supplier chain, and extending right the way up to the advance planning of service and (remote) maintenance measures.
Understand customers, increase performance, extend service
In order to best respond to individual requirements, the modular solutions packages of WMF CoffeeConnect and Schaerer Coffee Link concentrate on three segments: the seamlessly interconnected tools relating to the “Software as a Service” feature create maximum transparency of the machine status as well as deliver all the data needed for daily management in the coffee business. The integrated tools currently include comprehensive real-time information on the machine status, consumption, troubleshooting, service handling and efficient task management. Insights into daily business also offer a whole host of customisable sales and consumption statistics as well as quality indicators. With respect to “Advanced Analytics”, the digital solutions deliver standardised yet also tailor-made analyses based on an integrated business intelligence platform. With “3rd Party Connectivity”, users also have the option of integrating their own applications or networked devices into the digital solutions, allowing them to reap the full benefits of more efficient business processes across all areas. Depending on which of the three function packages (Basic, Premium or Professional) the customer chooses, they have access to a range of different features – from basic applications to in-depth analysis options.
Standard hardware module for IoT
The WMF Group is committed to providing all customers with easy access to the WMF CoffeeConnect and Schaerer Coffee Link digital platforms. With this in mind, all new WMF and Schaerer coffee machine models are gradually being equipped as standard with the hardware required to integrate WMF CoffeeConnect or Schaerer Coffee Link. Exceptions to this are the entry-level models WMF 1100 S, Schaerer Coffee Club and Schaerer Coffee Prime; however, the hardware can be retrofitted to these machines without any problems. The same applies to machines that have already been purchased. The one-time, free 30-day test account for the Professional power package allows operators of WMF and Schaerer coffee machines to take a no-obligation look into the future of coffee and to see for themselves just how impressive the digital platforms are.