Whether in Switzerland or elsewhere in the world: Customers who decide for a Schaerer machine can rely on a partner who offers excellent technical support throughout the lifetime of the machine.


Opening hours

Regular opening hours

Monday - Friday: 7.30am - 17.00pm 

Dear customer,

Schaerer AG will be closed for the holidays between December 22, 2018, and January 2, 2019. The last spare parts/coffee machines for this year will be sent out on December 14, 2018. 

The first spare parts/coffee machines of the new year will be sent on January 3, 2019.

Your Schaerer AG


Sales & Service Switzerland


We take the concerns of our customers seriously. Our sales consultants are in constant contact with customers and offer you profound know-how and many years of experience.

After sales service

The after sales service of Schaerer Ltd. supports the installation and service of coffee machines and accessories throughout Switzerland. With our wide service network, we are always within reach and always available to assist you in the shortest amount of time with all of your technical needs.

PDFAGB Service (only German version available)

Hotline 0848 88 00 66

Your contacts


Locations and partners around the world

Thanks to our global partners, you have continuous access to a service organisation that upholds the high standards of our services throughout the world.

Our subsidiaries in the USA, Germany and Belgium as well as our partners around the world offer the full scope of Schaerer services, including sales, marketing and technical support. A team of sales specialists and technical professionals supports our partners in over 40 countries.

For immediate access to your local partner, please select below the continent first and then the country:


Highly qualified technicians

Direct training courses and expert training manuals are used to train and continuously educate technicians worldwide, keeping their knowledge up-to-date with the latest Schaerer developments. Schaerer also offers an eLearning platform providing technicians with self-study options as well as tips and tricks to support them in their daily work.


Schaerer Online Services



Schaerer Online Services offers interactive tools and information platforms for partners and customers.

After entering their log-in details and password in the members' area of this website, partners and customers can access the online services area, which includes the MediaCentre with images, brochures, presentations, technical documentation, machine software and planner data (DXF) as well as the Spare Parts Online Centre and the Schaerer eLearning.


Spare Parts Online Centre

In the Spare Parts Online Centre (SPOC), customers and partners can select spare parts and cleaning products from the interactive online catalogue. They can also upload a prepared list of spare parts and cleaning agents to the site. The order is validated and completed in the shopping cart. All submitted orders are stored and can be called up again and reused at any time.

Do you want to simplify the ordering process and conveniently order spare parts online?
If so, send an e-mail or contact your Schaerer representative.




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Schaerer Ltd.
Allmendweg 8
P.O. Box 336
CH-4528 Zuchwil
Tel. +41 32 681 62 00



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