Sales & Support Global


We love it your way.


Global Presence

Our passion for your success

1. Unrivalled technical expertise
Our service experts are there to provide competent assistance and rapidly resolve any problems. They are supported by the full weight of our global know-how.

2. A reliable global partner
The Schaerer service network has global reach and a reputation for quality and reliability. You can always count on this when working with us.

3. Focused on your success
All our efforts are aimed at long-term success. We take pride in seeing so many of our customers among the best coffee businesses on the planet.

4. Driving innovation
At Schaerer, we aim to find the best solution for you. We are developing innovative and flexible products and services to optimise your coffee operations.

5. We love coffee like you do!
Providing your customers with truly delicious coffee is not only our job, it's also our passion.


Your success depends on ...

Customer satisfaction

In a world where coffee is becoming more and more important to people, coffee drinkers expect the best quality and consistency of their favourite beverages. Paired with the expectations the technological advances of the last years have created, you need to be able to serve customers whenever they want.

Machine Availability 
Your ability to serve your customers at all times.

Coffee Quality 
Serving your customer a high and consistent level of coffee quality.

Day-to-day operations

The number of rules and regulations that you as a coffee machine operator have to comply with seems to be ever increasing. Paired with staff turnover, this presents a challenge to delivering the performance you need in your day-to-day operations.

Operational Skills
Making sure machine and staff work hand-in-hand to please your customers.

Regulatory Compliance
Staying compliant with health, safety, security and environmental regulations.

Commercial success

A professional coffee machine represents an excellent foundation for commercial success. The challenge is to ensure the right level of financial stability to support your business plans with predictable follow-up costs and protection of your investments.

Predictable Follow-up Costs
Reliability and the right level of commercial stability.

Investment Protection
Maximising the lifetime of your coffee machine.


Wussten Sie, dass ...


Locations and partners around the world

Thanks to our global partners, you have continuous access to a service organisation that upholds the high standards of our services throughout the world.

Our subsidiaries in the USA, Germany, Great Britain, the Netherlands and Belgium as well as our partners around the world offer the full scope of Schaerer services, including sales, marketing and technical support. A team of sales specialists and technical professionals supports our partners in over 40 countries.

For immediate access to your local partner, please select below the continent first and then the country:


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Schaerer Ltd.
Niedermattstrasse 3b
P.O. Box 336
CH-4528 Zuchwil
Tel. +41 32 681 62 00

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