Service

Whether in Switzerland or elsewhere in the world: Customers who decide for a Schaerer machine can rely on a partner who offers excellent technical support throughout the lifetime of the machine.

Sales & Service Switzerland

Sales

We take the concerns of our customers seriously. Our sales consultants are in constant contact with customers and offer you profound know-how and many years of experience.

After sales service

The after sales service of Schaerer Ltd. supports the installation and service of coffee machines and accessories throughout Switzerland. With our wide service network, we are always within reach and always available to assist you in the shortest amount of time with all of your technical needs.

AGB Service (only German version available)

Hotline 0848 88 00 66

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Locations and partners around the world

Thanks to our global partners, you have continuous access to a service organisation that upholds the high standards of our services throughout the world.

Our subsidiaries in the USA, Germany and Belgium as well as our partners around the world offer the full scope of Schaerer services, including sales, marketing and technical support. A team of sales specialists and technical professionals supports our partners in over 40 countries.

For immediate access to your local partner, please select below the continent first and then the country:

Schaerer Coffee Link

The digital kick for your coffee business

With the innovative Schaerer Coffee Link digital solution, Schaerer is launching a new chapter in the digitalization of professional coffee machines. The Schaerer Coffee Link gives you an unprecedented wealth of analysis and control options for increasing efficiency and cost effectiveness across the entire value chain: from adjusting the assortment of beverages to optimizing the supply chain through to predictive planning of service and maintenance. Extensive additional services, including a Know-how Center and a Media Pool, complete the powerful range of support services of the Schaerer Coffee Link.

Find out how you can optimize your coffee business with Schaerer Coffee Link.

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Highly qualified technicians

Direct training courses and expert training manuals are used to train and continuously educate technicians worldwide, keeping their knowledge up-to-date with the latest Schaerer developments. Schaerer also offers an eLearning platform providing technicians with self-study options as well as tips and tricks to support them in their daily work.