With the innovative Schaerer Coffee Link digital service platform, Schaerer is launching a new chapter in the digitalization of professional coffee machines. A wide range of functions, data, statistics and additional services create the foundation for comprehensive monitoring, control and optimization of your coffee business.
The Schaerer Coffee Link meets every conceivable requirement when it comes to flexibility, data availability and functional range. The networked applications provide you with maximum transparency for managing your coffee business.
The digital solution's dashboard can be configured to fit your individual needs and delivers a wealth of functions. Whether performance, machine status or maintenance: the comprehensive analysis and control options provide optimum support for you in all your tasks for monitoring, controlling, managing and optimizing your coffee business.
Images, videos, catalogues, operating instructions and much more: the Media Pool offers a central download point for a wide range of media accessible for you around the clock. Naturally these assets are kept up-to-date at all times.
In the new Online Shop you can purchase cleaning supplies, and Schaerer partners can also buy spare parts and other accessories. The shop gives the current availability of all items and their individual prices.
Advanced Analytics is based on a Business Intelligence Platform and provides you with a large range of analytics for understanding and improving your coffee business. You have a choice here between standard and tailor-made reports. There is also the option to generate analytics yourself thanks to the data access option.
With the help of our business analysts and data scientists, we generate tailor-made reports for you that provide answers to your individual queries.
The digital Schaerer Coffee Link solution can be seamlessly integrated into your existing software infrastructure – from interfaces (APIs) through to complete applications.
We know that your data is critical to the success of your business and needs to be protected against access by third parties. This is why the Schaerer Coffee Link has been developed in compliance with the latest standards for infrastructure, data security as well as identity and access management.
The highly qualified and certified employees in our information security department ensure state-of-the-art IT security with high-resistance firewalls and gateways. We offer end-to-end data security for our coffee machines and the connected devices with virus and malware protection.
We comply with the GDPR (General Data Protection Regulation): your data will be processed and encrypted as required. Contractual agreements as well as the consent of the customer ensure the protection of your information and personal data.
We have implemented a state-of-the-art identity and access management system that supports IoT requirements. This system provides multifactor and role-based access to data and systems.
Integrate your own systems
Connection to customers own equipment for Schaerer Coffee Link coffee machines
Telemetry as standard for many Schaerer coffee machines
Central access to all applications
Integrated and connected information
Identity and access management
Continuous further development of Schaerer Coffee Link and support by the “Digital Team”
Web-based
Longer operating times by monitoring of machine performance
Consumer overview and portfolio alignment
Better understanding of the preferences of consumers
Targeted use of advertising by long-distance transmission
Higher service efficiency
Better information for service measures
Ensuring maximum readiness for use
Standard reports
Tailor-made analytics
Self-made analyses
State-of-the-art security infrastructure
End-to-end data security
Focus on data protection and control
Progressive rights management
