Digital competence

Unique customer experiences

Digital competence

The journey into an increasingly digital future is unstoppable and is changing many areas of our lives, from online shopping to communication with friends and business partners. Digitalisation is also opening up unique opportunities in the professional coffee machine sector, such as the development of new business models, precise data analyses or the creation of unique customer experiences.

Schaerer Coffee Link



The digital kick for your coffee business

Finding the answer to your individual coffee business needs is at the top of our to-do list. With our wide range of digital solutions and options, we are happy to support you in taking your business to the next level. Find out now how Schaerer Coffee Link can improve your business!

Schaerer Digital Payment Solution

Mobile payment at Schaerer machines made easy.

Whether in hotels, convenience stores or petrol stations: In these times like these, anyone preparing a self-service coffee speciality on a fully-automatic coffee machine is paying more attention than ever to preparation and payment processes that require as little contact as possible. The Schaerer Digital Payment Solution is now making it easy for operators to enter the world of mobile app payment.

  • As an integral part of the Schaerer coffee machine software, the Schaerer Digital Payment Solution eliminates the need for connecting external terminals and contracts with third-party providers.
  • After selecting the beverage, a QR code appears on the coffee machine touch display, which the guest scans with a smartphone to initiate the payment process. 
  • After selecting the beverage, a QR code appears on the coffee machine touch display, which the guest scans with a smartphone to initiate the payment process. 

The flexible framework of the Schaerer Digital Payment Solution allows for parallel integration of up to four mobile payment solutions. Among others, interfaces to AliPay, WeChatPay and Twint, which is popular in Switzerland, are integrated as standard. Other providers or individual solutions can be implemented at the customer's request. 

The Schaerer Digital Payment Solution is currently available for the Schaerer Coffee Soul and Schaerer Coffee Soul models with the “Select” concept.

Schaerer 2nd Screen - more hygiene and flexibility in operation

Here you will find instructions regarding the hygienic cleaning of your coffee machine’s touch display. The 2nd Screen provides the self-service guest with a hygienic, contactless and safe way to obtain the desired coffee drink - in just two simple steps:

  • The guest scans the QR code on the touch screen with a smartphone or tablet; the application then opens on the mobile device.
  • The beverage menu appears and the desired beverage can be selected.

The order is transmitted to the coffee machine. Then the drink is prepared, and the application closes automatically.

  • Compatible with any mobile operating system
  • No download/installation of an app necessary
  • Free software update
  • Normal operation via touch screen still possible
  • Available at Schaerer Coffee Soul and soon also at Schaerer Coffee Soul with "Select" concept 

Schaerer Ltd.

Niedermattstrasse 3b
P.O. Box 336
CH-4528 Zuchwil
Tel. +41 32 681 62 00

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